98db Frequently Asked Questions
Everything you need to know about playing at 98db — from creating your account and making deposits via bKash or Nagad, to understanding bonuses, cricket betting rules, and staying safe.
Welcome to the 98db FAQ page — your go-to resource for clear, honest answers to the questions Bangladeshi players ask most. Whether you are new to 98db or a regular player looking for specifics on withdrawals, BPL betting, bonus wagering, or account security, you will find everything covered here in plain English. If your question is not listed, our support team is available around the clock.
Account & Registration
How do I create an account on 98db?
Creating a 98db account takes under two minutes. Visit the 98db Login page, click the registration option, enter your mobile number, choose a strong password, and confirm your details. You must be 21 years or older and a resident of Bangladesh to register. Once your account is live, you can deposit via bKash, Nagad, or Rocket and start playing immediately.
What documents do I need to verify my 98db account?
98db follows standard KYC procedures to keep accounts secure. You will typically need a valid National ID Card (NID), a selfie for identity confirmation, and proof of your payment method (for example, a screenshot showing your bKash or Nagad mobile wallet number). Verification is usually completed within 24 hours. Completing KYC also unlocks higher withdrawal limits.
I forgot my 98db password — how do I reset it?
On the 98db Login page, click the 'Forgot Password' link and enter the mobile number registered to your account. You will receive an OTP (one-time password) by SMS. Enter the OTP, set a new password, and you are back in. If you do not receive the SMS within a few minutes, check that the number matches your registration details, then contact support at [email protected].
Can I have more than one 98db account?
No. 98db strictly allows one account per player. Duplicate accounts are flagged automatically and may result in permanent suspension of all linked accounts along with forfeiture of any balances. If you already have an account and cannot log in, use the password reset option or contact support — do not create a second account.
How do I close my 98db account?
To close your account, contact 98db support at [email protected] with a written request from your registered email or mobile number. Before closure, withdraw any remaining balance. The support team will process the closure within 2-3 business days. If you are closing for responsible gaming reasons, consider a temporary self-exclusion first — see the Responsible Gaming page for more options.
Deposits & Withdrawals
How do I deposit money on 98db using bKash?
Log in to your 98db account, go to the Deposit section, and select bKash as your payment method. You will receive a 98db agent number on screen. Open your bKash app, go to Send Money, enter the agent number and the deposit amount, and confirm with your bKash PIN. Paste the bKash transaction ID back into the 98db deposit form and submit. Most bKash deposits are credited within 1-5 minutes.
What is the minimum deposit amount on 98db?
The minimum deposit on 98db is ৳200 for most payment methods including bKash, Nagad, and Rocket. Bank transfer minimums may vary slightly depending on the bank. There is no maximum deposit cap, though very large deposits may require additional identity verification for security purposes.
How long does a withdrawal from 98db take?
98db processes withdrawal requests within 1-4 hours during normal operating hours (Bangladesh Standard Time, UTC+6). bKash and Nagad withdrawals typically arrive fastest, often within minutes of processing. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or Sonali Bank may take up to 24 hours depending on the bank's processing schedule. Verified accounts with no pending bonus conditions experience the fastest payouts.
What is the minimum withdrawal amount on 98db?
The minimum withdrawal on 98db is ৳500. To request a withdrawal, go to the Cashier section, select Withdrawal, choose your preferred method (bKash, Nagad, Rocket, or bank transfer), enter the amount, and confirm. Make sure your withdrawal account matches the one used for your most recent deposit to speed up verification.
Are there any fees for deposits or withdrawals on 98db?
98db does not charge any platform-side fees for deposits or withdrawals. Your payment provider (bKash, Nagad, Rocket, or your bank) may apply their own standard transaction charges. To avoid surprise deductions, check your payment provider's current fee schedule before initiating a transfer. 98db has no hidden charges on its end.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on 98db?
Yes. 98db offers comprehensive cricket betting markets covering the Bangladesh Premier League (BPL), the Indian Premier League (IPL), the ICC T20 World Cup, Test matches featuring the Bangladesh Tigers, and other major international tournaments. Markets include match winner, top batsman, total runs, fall of wicket, and live in-play betting with real-time odds updated throughout each match.
Are the games on 98db fair and certified?
All games available on 98db use certified Random Number Generator (RNG) technology provided by reputable international software studios including Pragmatic Play, Evolution Gaming, NetEnt, and Spribe. The RNG certification ensures outcomes are fully random and cannot be manipulated. Live casino tables are streamed in real time from certified studios, giving you the same experience as a physical casino table.
Can I play 98db games on my mobile phone?
Yes, 98db is fully optimized for mobile browsers on both Android and iOS devices. You do not need to download a separate app — just open your browser (Chrome, Firefox, or Safari), visit 98db.vip, log in, and play. The mobile site loads quickly even on a standard 4G connection and all game categories, including slots, live casino, and cricket betting, work smoothly on smaller screens.
What is the Return to Player (RTP) on 98db slots?
RTP varies by game title and software provider. Most slots available on 98db have an RTP between 94% and 97%, which is industry standard. You can find the specific RTP for any game in its help or information section within the game itself. Higher RTP means statistically more of your total bets return as winnings over a long play session, though individual session results will always vary.
Does 98db offer live casino games?
Yes, 98db features a dedicated live casino section powered by Evolution Gaming and Ezugi, among others. Live tables include Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and Teen Patti — all hosted by real dealers in real time. Live casino games are available 24/7 and run smoothly on mobile. Stakes range from low (suitable for casual players) to high-roller tables.
Bonuses & Promotions
What welcome bonus does 98db offer new players?
98db offers a welcome bonus for new players on their first deposit. The exact percentage and maximum bonus amount can change based on current promotions, so always check the Promotions page after registering to see the latest offer. Welcome bonuses typically come with wagering requirements (rollover conditions) that must be met before the bonus balance can be withdrawn — read the terms carefully.
What are the wagering requirements on 98db bonuses?
Wagering requirements (also called rollover conditions) specify how many times you must play through a bonus before withdrawing. For example, a 20x rollover on a ৳1,000 bonus means you must place ৳20,000 in total bets before that bonus converts to withdrawable cash. 98db specifies rollover requirements clearly in the terms for each promotion. Not all game types contribute equally — slots typically count 100%, while live casino tables may count less.
Can I use free spins on any slot on 98db?
Free spins issued by 98db are tied to specific slot titles designated in the promotion terms — they cannot be used on any slot you choose. When you receive a free spin offer, the applicable game or games are listed clearly in the promotion details. Winnings from free spins are typically subject to a minimum wagering requirement before they can be withdrawn.
Does 98db have a VIP or loyalty programme?
Yes, 98db rewards regular players through a VIP programme where points accumulate with every qualifying bet you place. Higher VIP tiers unlock benefits including faster withdrawals, higher deposit bonuses, a dedicated account manager, and exclusive promotional offers. Details on how to earn points and tier thresholds are available in the Promotions or VIP section of the site after you log in.
Safety & Responsible Gaming
Is 98db safe to use in Bangladesh?
98db operates as a safe and reliable platform for Bangladeshi players. The site uses SSL (Secure Socket Layer) encryption to protect all data transmissions between your device and the server, so your personal and financial information is secure. Payments are processed through trusted local gateways including bKash, Nagad, and Rocket, and the platform follows fair-play standards with certified RNG software from established international providers.
What is the minimum age to play on 98db?
You must be 21 years or older to register and play on 98db. This is a strict requirement. During KYC verification, your age is confirmed against your National ID Card. Any account found to belong to a player under 21 will be immediately suspended and all funds forfeited. 98db takes its responsibility to prevent underage gambling seriously and encourages parents and guardians to use device parental controls.
Can I set deposit limits or take a break from 98db?
Yes. 98db supports responsible gaming tools including daily, weekly, and monthly deposit limits, session time reminders, and temporary account cool-off periods. To set limits or request a self-exclusion, contact support at [email protected] or use the responsible gaming options in your account settings. If you feel gambling is becoming a problem, we strongly encourage you to use these tools or visit the Responsible Gaming page for guidance.
How does 98db protect my personal data?
98db protects your personal data using SSL encryption on all connections, strict internal access controls, and a clearly defined Privacy Policy that outlines exactly what data is collected and how it is used. Your data is never sold to third parties. For full details on data retention, cookies, and your rights to request data deletion, visit the Privacy Policy page.
What should I do if I think I have a gambling problem?
If you feel gambling is affecting your finances, relationships, or mental health, act immediately. Contact 98db support at [email protected] to activate a self-exclusion — this will lock your account for a period of your choosing. Step back, talk to a trusted friend or family member, and seek help from a mental health professional. 98db's Responsible Gaming page has further guidance and self-assessment resources. You are not alone, and help is available.
Why Players Trust 98db
Ready to Play at 98db?
Still have questions? Our support team is available around the clock. Or dive straight in — create your account, make a deposit via bKash or Nagad, and start playing today.
Login to 98db Explore 98db Casino Bet on CricketStill have a question not covered here? Email us at [email protected]
98db support is available 24/7. We typically respond within a few hours. For account issues, please have your registered mobile number ready.