21+ Only

Responsible Gaming at 98db

We believe gaming should always be fun, safe, and within your means. Here is everything you need to play responsibly on 98db.

Our Commitment to Responsible Gaming

At 98db, responsible gaming is not just a policy — it is a core part of how we operate. We serve players across Bangladesh, from Dhaka to Chittagong, Sylhet to Rajshahi, and we understand that gambling must always remain a form of entertainment, not a financial strategy or an escape from daily stress.

We actively provide tools that help you stay in control: deposit limits, session time reminders, cooling-off periods, and full self-exclusion options are all available to every registered player. We also strongly encourage all players to be honest with themselves about their gaming habits and to reach out to our support team the moment gambling stops feeling like fun.

Gambling is intended for adults aged 21 and above only. If you or someone you know may have a gambling problem, please stop playing and contact our support team immediately. Gambling with money you cannot afford to lose is never acceptable.

Responsible Gaming Tools

🔒 Self-Exclusion Temporarily or permanently block your account to take a break from gambling whenever you need it.

⏱️ Time-Out Feature Set a cooling-off period of 24 hours, 7 days, or 30 days to pause your account without a permanent ban.

💰 Deposit Limits Choose daily, weekly, or monthly deposit caps in BDT to keep your spending within a comfortable budget.

🧠 Reality Checks Receive periodic in-session alerts reminding you how long you have been playing and how much you have wagered.

📊 Activity History Review your full betting and deposit history at any time through your account dashboard to stay informed.

🤝 Support Access 24/7 access to our support team via email for guidance on responsible gaming, account limits, and self-exclusion requests.

Age Restriction — 21+ Only

98db is strictly a platform for adults. All players must be 21 years of age or older to register, deposit, or play any game on this site. This rule applies to all users in Bangladesh without exception.

We take the following steps to help enforce our age restriction policy:

Identity verification (KYC) is required before any withdrawal can be processed.
Accounts found to belong to underage users are closed immediately and any funds are returned.
Parents and guardians are advised to use device-level parental controls to prevent minors from accessing gambling sites.

Tips for Safer Play

1 Set a strict budget before you start. Decide the maximum amount you are comfortable losing — in BDT — and never exceed it, even if a session feels lucky.

2 Never chase losses. Trying to win back money you have already lost often leads to larger losses and emotional distress. Walk away when your budget is reached.

3 Keep gambling separate from your financial responsibilities. Never use rent money, bill payments, savings for your children's education, or emergency funds to gamble.

4 Take regular breaks. Set a timer and step away from your screen every 30-60 minutes. Continuous play impairs judgment and increases impulsive wagering behaviour.

5 Do not gamble under the influence of alcohol or extreme stress. Impaired decision-making is one of the leading causes of problem gambling. Play only when you are calm, clear-headed, and in control.

Frequently Asked Questions

How do I set a deposit limit on my 98db account?

Log in to your 98db account, navigate to the Responsible Gaming section in your account settings, and select Deposit Limits. You can choose a daily, weekly, or monthly cap in BDT. Once set, limits take effect immediately and can only be increased after a 7-day cooling-off period.

What is self-exclusion and how does it work at 98db?

Self-exclusion allows you to voluntarily block your account for a set period — or permanently. During the exclusion period you will not be able to log in, deposit, or place bets. To request self-exclusion, contact our support team at [email protected] with your account details and preferred exclusion duration.

How can I tell if gambling is becoming a problem for me?

Common warning signs include: spending more money or time gambling than you intended, gambling to escape stress or anxiety, lying to family members about your gambling, feeling restless or irritable when not gambling, and continuing to gamble despite financial difficulties. If any of these apply to you, please contact our support team immediately.

Can I reopen my account after self-exclusion?

For time-limited exclusions (e.g. 30 days), your account can be reopened by contacting support once the exclusion period has ended and after a mandatory 7-day reflection period. Permanent self-exclusions cannot be reversed. We encourage players to think carefully before choosing a permanent exclusion.

Need Help? Reach Out to Us

If you feel that gambling is having a negative impact on your life — financially, emotionally, or socially — please do not hesitate to contact our support team. Our agents are available around the clock, 24/7, and will treat every conversation with complete confidentiality and without judgment.

Support Email
Reach our responsible gaming support team at [email protected]. Please include your account username and a brief description of your concern so we can assist you as quickly as possible.

Ready to Play Responsibly?

Explore 98db's games knowing we have your back. Set your limits, play within your means, and enjoy the experience.